1. All products purchased from our Site can be exchanged within 7 days only if the exchange request is made within 24 hours.
  • Exchange request is made within the stated time frame/limit.
  • The items are faulty, damaged or defective at the time of delivery.
  • The received products differed from the original order.
  • Anything is missing from the package including price tags, labels, original packing, etc.

In such cases, please email pictures of the defective item to Info@pinkchiffon.com.pk or call/ WhatsApp at +1 (469) 258-3058 within 24 hours after order delivery in the case to raise a dispute.

Once we receive the item our team will review the damage-once the dispute is settled fairly we will issue a replacement of the same value against the product mentioned in the invoice and send it with the next order made by the customer.

  1. In case of an exchange, the customer will be responsible for all shipping, handling costs.
  2. Discounted Items cannot be returned / Exchanged.
  3. Unstitched articles once stitched will not be entertained
  4. Articles are qualified for change if they are unused, all tags are intact, packing is in its original condition and the original invoice is present.


  1. Pink Chiffon does not offer a “refund” or “money-back guarantee” on purchased items.
  2. Customers paying via Credit Card or PayPal may cancel within 24 hours of placing the order. The order amount will not be refunded back.

Pink Chiffon may cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors, or credit card or pay pal payment is declined. We do not store Credit card details nor do we share customer details with any 3rd parties


  1. Pink Chiffon makes every effort to ensure that product images & descriptions are as accurate as possible. Please note, however, that there might be some minor differences between product images on the website and the actual product. Such variations may come about due to extra embellishments used during shoots which may differ from original products slightly.

Please bear in mind that colors in pictures may vary slightly from actual item due to the lighting during the photoshoot, your device display settings or printing quality of the catalog and/or inlay cards.

  1. All details of Pink Chiffon products are given on the website and we make every effort to guarantee that the information provided is accurate. Customers are requested to review the product description before making an order.

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